Shop - SpringWell Water Filtration Systems https://www.springwellwater.com/shop/ Water filters and water softeners. Sun, 23 Jul 2023 22:12:01 +0000 en-US hourly 1 https://www.springwellwater.com/wp-content/uploads/2020/10/favicon.ico Shop - SpringWell Water Filtration Systems https://www.springwellwater.com/shop/ 32 32 Whole House Water Filter System https://www.springwellwater.com/product/water-filters/whole-house-water-filters/ https://www.springwellwater.com/product/water-filters/whole-house-water-filters/#comments Tue, 14 Aug 2018 03:56:45 +0000 http://www.springwellwater.com/?post_type=product&p=284 SpringWell's whole house water filters use the highest quality catalytic coconut shell carbon that target the contaminants that we find in water today.

The post Whole House Water Filter System appeared first on SpringWell Water Filtration Systems.

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Manufactured using

CERTIFIED components.

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FACTORY DIRECT SAVINGS

Save Over 50% Today!

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LIFETIME WARRANTY

On Tanks & Valves*

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SATISFACTION GUARANTEED

6 Month Money-Back!*

Our Whole House Water
Filter ActivFlo Technology

Our ActivFlo filtration system is a 4 stage proprietary design that allows the most contact time between the filtration media and the water. This means our water filter system has longer contact time through each stage of our filter media which removes more contaminants than any other system.

Here's how the water filter system works:

Stage 1 pushes the water through a KDF media which removes harmful chemicals such as chlorine, as well as addresses many of the contaminants found in municipal water. Stage 2 was designed using a catalytic carbon media which removes and reduces organic contaminants including chlorine, chloramine, VOCs, pesticides and herbicides to name a few. Last but not least, stage 3 includes our innovative design created to eliminate channeling while producing more contact time. In stage 4, sand, silt, clay, and other sediment are filtered through our 5 micron sediment filter. 

We are one of the water filter manufacturers who use certified components in all our systems giving your filtration system optimum performance with reliability and durability. With over 20 years experience in water quality and a strong conviction that every family deserves the absolute purest water available, SpringWell is driven to ensure the best water filter products at the best price with an industry-leading 6-month money back guarantee.

Removes Harmful Contaminants

Our whole house water filter systems grant you absolute control by removing and reducing the most while retaining the best, giving you multiple lines of defense against these contaminants:

Better Tasting Water

Great tasting water at every tap. Get clean, healthy, great tasting water by filtering out up to 99.6% of chlorine and other contaminants that cause bad taste and odors. Using our whole house water filtration system ensures you’ll be drinking better than bottled water straight from your tap.

Cleaner & Better Tasting Food

Using our whole house water filter system will ensure your food and beverages will taste even better and more refreshing. Studies show, cleaner water used while cooking, results in stronger flavors and a more pure taste!

Softer Skin & Healthier Hair

The more pure your water is, the more pure your skin and hair will be. Filtered water removes harmful chemicals, and contaminants that can overall damage and dry out your skin. There’s a reason why spa owners only use filtered water, it’s to ensure clear beautiful results.

How Our 4 Stage Filtration System Works

With aging municipal water plants and highly contaminated water sources, it’s imperative that the water filtration system is designed to efficiently filter your water. As we mention with our salt-free water softeners, it’s not just about adding filtration media to a tank and hoping for the best. SpringWell has a proprietary internal design and process that allows the most contact time with the water of any system. The design even allows extreme contact under low flow circumstances and eliminates channeling altogether. With the highest-quality carbons and a proprietary up-flow design, SpringWell has the system that will protect your family and all your water filtration needs.

Choose to take the authority of the quality of your water provided for everyone in your home by safeguarding your water quality the right way with SpringWell’s whole house water filtration. Our systems grant you absolute control by helping you remove the most while retaining the best, giving you multiple lines of defense against these contaminants.

1.

Stage 1.

Flex Bed: Innovative design to eliminate channeling while producing more contact time.

2.

Stage 2.

KDF Bed: A copper/zinc alloy media used to remove chlorine & harmful contaminants.

3.

Stage 3.

Catalytic Carbon Bed: Designed & processed to remove organic contaminants

4.

Stage 4.

5 micron sediment filtration: Filters sand, silt, clay, and any other sediment.

Frequently Asked Questions

  • The system overall is extremely low maintenance. You will need to replace the 5 micron filter (inside blue canister) every 6 to 9 months. We sell a 2 pack of filters for $40.18 which includes two sediment filters with o-rings and lube.

  • Each water filtration system is built to ensure you have no drop in water pressure. We build the systems based on the amount of full bathrooms you have in your home. If you have 1-3 full bathrooms then selecting our 1-3 bathroom drop down will give you a flow rate of 9 GPM while our 4-6 bathroom unit will give you 12 GPM and 7+ giving you 17 GPM. Be sure when comparing our whole house water systems to others that you ensure that you have at the very least 9 GPM flow rate or you may experience drop in water pressure in your home.

  • We’ve built our whole house water filtration systems for high quality water flow so you receive no drop in water pressure.  Below are the specifics of our GPM:

    CF1 (1-3 Bathrooms) – 9 GPM
    CF4 (4-6 Bathrooms) – 12 GPM
    CF+ (7+ Bathrooms) – 17 GPM

  • If your private well water causes brown/orange staining or your water smells like rotten eggs, then you should consider installing our whole house well system. This system is ideal for wells in that it will remove iron, sulfur and manganese.

  • Springwell’s whole house water filter system is the best system for city water. With it’s state of the art design and highest grade coconut shell activated carbon combined with KDF media, you’re sure to have great tasting water at every tap. If you’re on a private well, then our whole house well filter system is what you need.

No Drop in Water Pressure

Choosing a SpringWell Water System ensures you will have no drop in water pressure! We Guarantee!

The Importance of Water Pressure:

What's the point of purchasing a water system, installing it, and getting great tasting water if you're going to have drop in water pressure? That's why at Springwell Water, we build our systems based on the number of bathrooms you have in your home to ensure you get no drop in water pressure.

Here's what you need to think about! The average shower uses 2.1 gallons of water per minute. If your home has 3 full bathrooms and all three showers are turned on at the same time, this means you'll be using about 6.3 gallons per minute (GPM). You need to make sure you are purchasing a system with at least 8 GPM in case your appliances are on as well as kitchen sink, etc.

Our competitors tend to under value the importance of water pressure. Make sure you're not creating a new issue by solving another.

Springwell Water Filtration

1-3 Bathroom Unit - 9 GPM

4-6 Bathroom Unit - 12 GPM

7+ Bathroom Unit - 20 GPM


Competitor's Standard GPM

1-3 Bathroom Unit - 6 - 7 GPM

UV Water Purification System Add-On (Optional)

Strong enough to kill Cryptosporidium & Giardia

The Importance of Water Pressure:

Looking for a feature-laden premium UV water purification system, then Springwell UVC5-15 line of whole home UV purification systems should be your choice. In looking at this line, one easily sees how this product is truly different from everything else in the market. Springwell's state-of-the-art UVC5-15 series controller is a constant current electronic power source housed in a splash-proof case and comes standard with a "future-proof" expand ability port for future upgrades or options. A color user interface allows for easy visual identification of remaining lamp life and any error or fault codes. The UV water filter system even incorporates QR codes to access lamp change information and videos via web access.

What does UV kill?

UV technology is proven to control microbiological (bacteria & virus) issues in water including E.coli, Cryptospordium and Giardia lamblia. Our UV system kills 99.9% of harmful pathogens, viruses, and bacteria to protect your home against contaminated water.

NO MORE STRESS ABOUT BOIL WATER ALERTS

Add UV to your System

Our Springwell's UVC5-15 system offers a high 15 GPM system with 30mj/cm2 which gives you one of the most powerful UV systems in the industry.

Would you like to finance your filtration system?

Make easy monthly payments over 3, 6, or 12 months

You can finance the purchase of your Whole House Water Filtration System today. Click on the Affirm logo at check out to see if you qualify.

Quick and easy

Enter a few pieces
of information for a real
-time decision.

No hidden fees

Know up front what you'll
owe, with no hidden
costs and no surprises.

How to Install Our Filtration System

Are you the DIY type?

Are you handy? Are you familiar with plumbing and piping? Then this may be a job for you! If not, then we strongly recommend hiring a professional plumber or handyman. Ease of installation depends on your specific home, home’s piping size and type. We will provide you with bypass valves and 1″ elbow fittings. All you need to provide is your own piping and fittings to attach to the system. Watch our video for more details.

Or you can hire a plumber/handyman.

If you’re not handy (not all of us are), you will just need to hire a handyman or plumber! Prices may vary depending on your location and where your main water line is coming into your home.

Interested in our 7+ Bathrooms System?

If you’re planning to purchase our CF+ (7+ Bathroom) system, click on the links provided to learn more about the installation instructions as well as what’s included with your purchase.

What's Included in the CF1 & CF4 Water Filter

All of our water filtration systems come with an the following components allowing for easy installation. We also provide you with detailed installation instructions as well as an installation video to walk you through each step. Order a Springwell Water Filtration System today and start living a healthier life.

Sediment Filter Housing

Spanner Wrench

5 micron
sediment filter

Hose Bib Assembly

O-Ring for Sediment Filter Housing

Bypass Valve

Mounting
Bracket

1" MNPT Fittings

Easy Installation Kit – Clack Connectors Add-On

SpringWell’s Clack Connectors Installation Add-On is the perfect solution for making installation easy. Our 24 inch Clack Components allows for easy connection without additional elbows, glue, and the standard plumbing components. Purchase yours today and make your installation easy.

Real Reviews from Real Customers

Whole House Water Filter - Product Specifications

Note: Do not use where water is microbiologically unsafe!

WHOLE HOUSE WATER FILTER - CF1

BATHROOMS:1-3
CAPACITY:1,000,000 Gallons
TANK WIDTH:9"
TANK HEIGHT:48" (52" with head)
FLOW RATE:9 GPM SERVICE
CONNECTION SIZE:1"
OPERATING PRESSURE:25-80 PSI
OPERATING TEMPERATURES:36-120 F
PRE-FILTER CHANGE/ REPLACEMENT:EVERY 6-9 MONTHS
MEDIA CHANGE/ REPLACEMENT:EVERY 10 YEARS OR 1 MILLION GALLONS

WHOLE HOUSE WATER FILTER - CF4

BATHROOMS:4-6
CAPACITY:1,000,000 Gallons
TANK WIDTH:10"
TANK HEIGHT:54" (58" with head)
FLOW RATE:12 GPM SERVICE
CONNECTION SIZE:1"
OPERATING PRESSURE:25-80 PSI
OPERATING TEMPERATURES:36-120 F
PRE-FILTER CHANGE/ REPLACEMENT:EVERY 6-9 MONTHS
MEDIA CHANGE/ REPLACEMENT:EVERY 10 YEARS OR 1 MILLION GALLONS

WHOLE HOUSE WATER FILTER - CF+

BATHROOMS:7+
CAPACITY:1,000,000 Gallons
TANK WIDTH:13"
TANK HEIGHT:54" (58" with head)
FLOW RATE:20 GPM SERVICE
CONNECTION SIZE:1.5"
OPERATING PRESSURE:25-80 PSI
OPERATING TEMPERATURES:36-120 F
PRE-FILTER CHANGE/ REPLACEMENT:EVERY 6-9 MONTHS
MEDIA CHANGE/ REPLACEMENT:EVERY 10 YEARS OR 1 MILLION GALLONS

Our Industry-Leading Warranty

Manufacturer's lifetime warranty against defects

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

SPRINGWELL PREMIUM WHOLE HOUSE WATER FILTER SYSTEM

Manufacturer's Lifetime Warranty against defects on all covered items

To the end user (customer), SpringWell Water ("SpringWell") warrants that it's fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.
The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

SpringWell Guarantee of Performance

SpringWell Water assures its Customers that the Carbon exclusive to SpringWell can reduce chlorine and chloramine levels below minimum detection levels (MDL) forthwith. This guaranteed performance is for 6 years or 1 million gallons.

SPRINGWELL FUTURESOFT SALT-FREE WATER SOFTENERS

Manufacturer's lifetime warranty against defects

To the end user (customer), SpringWell Water ("SpringWell") warrants that all its FutureSoft salt-free water softeners shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

SPRINGWELL PRODUCT WARRANTIES

Lifetime Warranty on all SpringWell Water products

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

Limited Warranty for a period of 10- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that the following Covered items- retention tanks and mineral tanks (14" or larger) shall be free of any defects in material and workmanship for a period of 10-years under normal application, service and use.

Limited Warranty for a period of 5- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that its solid-state electronic heads shall be free of any defects in material and workmanship for a period of 5-years under normal application, service and use.

LIMITATIONS AND RESPONSIBILITIES

The obligation of SpringWell to the customer:

Subject to these warranties the cost of labor covered for the replacement or repair of Covered Items. This includes the replacement of Cover Items such as filter cartridges, elements or lamps.

To the Customer:

Prior to return or repair, it is binding on the Customer to obtain from SpringWell Water a return goods authorization number. The option to return the Covered Items freight prepaid is reserved to SpringWell.

Return of Covered Items:

Following repair or replacement, Covered Items under these warranties shall be returned to the initial point of shipment by prepaid standard freight.
Should the Customer prefer to use the Expedited freight options, they'll be expected to bear the expenses.

Warranty:

  1. Warranties will not cover for defects or damage arising from:
    1. Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
    2. Accident or defects caused by acts of God, such as fire or freezing.
    3. Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.
  2. Improper maintenance such as failure to replace filters or media at the appropriate time will be judged as "neglect". So also, the installation of any system on water conditions beyond the recommended specification for that particular system will render the warranty void and non-binding.
  3. Only a registered owner is entitled to warranties under the condition the owner owns/lives in the home where the system was installed initially. Warranty will be considered nulled if the system is removed from the location it was installed initially.
  4. Warranty begins on the date the product is delivered to the customer.
  5. This warranty qualifies and represents all other warranties to the customer, whether expressed or implied. This warranty disclaims without limitation implied warranties of merchantability or fitness for a particular purpose or treatment of certain water conditions.
  6. SpringWell's liability as contained in this warranties shall not exceed the product's cost.
  7. SpringWell will not be held liable for any loss, incidental or consequential damages. Including damages or expenses of any kind such as loss of use resulting from installation, use, inability to use the Covered Items, or any water treatment system the Covered Items are incorporated into.
  8. The laws of the state of Florida govern these warranties and it may change without notice at any point in time.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier's tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as "undeliverable." That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won't be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you're free to return the product if you're not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier’s tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as “undeliverable.” That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won’t be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you’re free to return the product if you’re not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

The post Whole House Water Filter System appeared first on SpringWell Water Filtration Systems.

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https://www.springwellwater.com/product/water-filters/whole-house-water-filters/feed/ 7
Replacement Sediment Filter – 10 inch https://www.springwellwater.com/product/replacements/5-micron-sediment-filters-with-o-rings-and-lube-2-pack/ https://www.springwellwater.com/product/replacements/5-micron-sediment-filters-with-o-rings-and-lube-2-pack/#respond Fri, 09 Nov 2018 17:54:41 +0000 https://www.springwellwater.com/?post_type=product&p=872 2-Pack 5-Micron Sediment Pre-filters with o-rings and lube

Model: SW5M10R2P

The post Replacement Sediment Filter – 10 inch appeared first on SpringWell Water Filtration Systems.

]]>
service icons

Manufactured using

CERTIFIED components.

service icons

FACTORY DIRECT SAVINGS

Save Over 50% Today!

service icons

LIFETIME WARRANTY

On Tanks & Valves*

service icons

SATISFACTION GUARANTEED

6 Month Money-Back!*

Choose Filter Type

Please take a look at the sediment filters below in order to select the correct replacement filter and o-rings.  Both sediment canisters use the same 10 sediment filters, but they have different size lids and different size o-rings.  We want to ensure we’re sending you the correct size.

5 Micron sediment filter whole house

Black Top Filter

5 Micron sediment filter whole house

Blue Top Filter

Real Reviews from Real Customers

Our Industry-Leading Warranty

Manufacturer's lifetime warranty against defects

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

SPRINGWELL PREMIUM WHOLE HOUSE WATER FILTER SYSTEM

Manufacturer's Lifetime Warranty against defects on all covered items

To the end user (customer), SpringWell Water ("SpringWell") warrants that it's fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.
The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

SpringWell Guarantee of Performance

SpringWell Water assures its Customers that the Carbon exclusive to SpringWell can reduce chlorine and chloramine levels below minimum detection levels (MDL) forthwith. This guaranteed performance is for 6 years or 1 million gallons.

SPRINGWELL FUTURESOFT SALT-FREE WATER SOFTENERS

Manufacturer's lifetime warranty against defects

To the end user (customer), SpringWell Water ("SpringWell") warrants that all its FutureSoft salt-free water softeners shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

SPRINGWELL PRODUCT WARRANTIES

Lifetime Warranty on all SpringWell Water products

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

Limited Warranty for a period of 10- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that the following Covered items- retention tanks and mineral tanks (14" or larger) shall be free of any defects in material and workmanship for a period of 10-years under normal application, service and use.

Limited Warranty for a period of 5- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that its solid-state electronic heads shall be free of any defects in material and workmanship for a period of 5-years under normal application, service and use.

LIMITATIONS AND RESPONSIBILITIES

The obligation of SpringWell to the customer:

Subject to these warranties the cost of labor covered for the replacement or repair of Covered Items. This includes the replacement of Cover Items such as filter cartridges, elements or lamps.

To the Customer:

Prior to return or repair, it is binding on the Customer to obtain from SpringWell Water a return goods authorization number. The option to return the Covered Items freight prepaid is reserved to SpringWell.

Return of Covered Items:

Following repair or replacement, Covered Items under these warranties shall be returned to the initial point of shipment by prepaid standard freight.
Should the Customer prefer to use the Expedited freight options, they'll be expected to bear the expenses.

Warranty:

  1. Warranties will not cover for defects or damage arising from:
    1. Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
    2. Accident or defects caused by acts of God, such as fire or freezing.
    3. Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.
  2. Improper maintenance such as failure to replace filters or media at the appropriate time will be judged as "neglect". So also, the installation of any system on water conditions beyond the recommended specification for that particular system will render the warranty void and non-binding.
  3. Only a registered owner is entitled to warranties under the condition the owner owns/lives in the home where the system was installed initially. Warranty will be considered nulled if the system is removed from the location it was installed initially.
  4. Warranty begins on the date the product is delivered to the customer.
  5. This warranty qualifies and represents all other warranties to the customer, whether expressed or implied. This warranty disclaims without limitation implied warranties of merchantability or fitness for a particular purpose or treatment of certain water conditions.
  6. SpringWell's liability as contained in this warranties shall not exceed the product's cost.
  7. SpringWell will not be held liable for any loss, incidental or consequential damages. Including damages or expenses of any kind such as loss of use resulting from installation, use, inability to use the Covered Items, or any water treatment system the Covered Items are incorporated into.
  8. The laws of the state of Florida govern these warranties and it may change without notice at any point in time.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier's tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as "undeliverable." That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won't be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you're free to return the product if you're not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier’s tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as “undeliverable.” That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won’t be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you’re free to return the product if you’re not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

The post Replacement Sediment Filter – 10 inch appeared first on SpringWell Water Filtration Systems.

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Whole House Cartridge System https://www.springwellwater.com/product/water-filters/whole-house-cartridge-system/ Tue, 07 Feb 2023 17:54:34 +0000 https://www.springwellwater.com/?post_type=product&p=137489 Manufactured using CERTIFIED components. FACTORY DIRECT SAVINGS Save Over 50% Today! LIFETIME WARRANTY On Tanks & Valves* SATISFACTION GUARANTEED 6 Month Money-Back!* Benefits of a Whole House Cartridge Filter System Each system we offer provides better than bottled water throughout your home at all faucets, fixtures, showers, and even toilets.  And with our optional scale […]

The post Whole House Cartridge System appeared first on SpringWell Water Filtration Systems.

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service icons

Manufactured using

CERTIFIED components.

service icons

FACTORY DIRECT SAVINGS

Save Over 50% Today!

service icons

LIFETIME WARRANTY

On Tanks & Valves*

service icons

SATISFACTION GUARANTEED

6 Month Money-Back!*

Benefits of a Whole House
Cartridge Filter System

Each system we offer provides better than bottled water throughout your home at all faucets, fixtures, showers, and even toilets.  And with our optional scale reduction cartridge, you will reduce scale and build up in your appliances such as tankless water heaters, washing machines, dishwashers, and more.  It will even reduce hard water minerals leaving your dishes spot free and laundry softer.

 

Our cartridge systems use certified components approved for standard 42 operating pressure to 120PSI and will give you a 12 month filter cartridge life when used on 15-grain hard.  The flow rate with our systems is unmatched up to 20 GPM.

Here's how the water filter system works:

We offer three low priced cartridge filtration systems  that plumb directly into your main water line coming into your home.  The system pushes your municipal water through individual filter cartridges built specifically to remove the harmful contaminants in your water. Whether you're looking to remove harmful contaminants or address scaling issues, we have a system for you.  

 

We are one of the few manufacturers who use premium certified components giving your system optimum performance with reliability and durability.  With over 20 years experience in water quality and a strong conviction that every family deserves the absolute purest water available, SpringWell is driven to ensure the best products at the best price with an industry-leading 6-month money back guarantee.

 

Feel confident knowing with our whole house cartridge filter and scale reducer system, that every faucet, fixture, and appliance is getting good clean water.

Featured Cartridge Models

carbon Cartridge Filter (CWH-1)
  • 5 MICRON SEDIMENT FILTER CARTRIDGE – Removes larger particles such as sand, silt, dirt, and more.
  • CARBON CARTRIDGE – Removes/Reduces Chlorine, Chloramine, Haloacetic Acids, PFOA, PFAS, PFOS, Herbicides, Pesticides, Order, Taste, and more.
carbon + Salt Free System (CWH-2)
  • 5 MICRON SEDIMENT + SALT FREE CARTRIDGE – Removes larger particles such as sand, silt, dirt, and more. The Salt Free media is embedded in the cartridge focused on reducing scale and build up.
  • CARBON CARTRIDGE – Removes/Reduces Chlorine, Chloramine, Haloacetic Acids, PFOA, PFAS, PFOS, Herbicides, Pesticides, Order, Taste, and more.
carbon + Salt Free + VOC/LEAD (cWH-3)
  • 5 MICRON SEDIMENT + SALT FREE CARTRIDGE – Removes larger particles such as sand, silt, dirt, and more. The Salt Free media is embedded in the cartridge focused on reducing scale and build up.
  • CARBON CARTRIDGE – Removes/Reduces Chlorine, Chloramine, Haloacetic Acids, PFOA, PFAS, PFOS, Herbicides, Pesticides, Order, Taste, and more.
  • VOC/LEAD CARTRIDGE – Uses a .5 micron filter to remove/reduce Lead, VOCs, dichloromethane, trichloroethylene, and other harmful organic contaminants.

Removes Harmful Contaminants

Our whole house cartridge filter systems grant you absolute control by removing/reducing the most while retaining the best, giving you multiple lines of defense against these contaminants:

Softer Skin & Healthier Hair

The more pure your water is, the more pure your skin and hair will be. Our whole house cartridge filter removes chlorine and chloramine which is a leading cause of dry skin. There’s a reason why spa owners only use filtered water, it’s to ensure clear beautiful results.

Cleaner & Better Tasting Food

Using our whole house cartridge water filter system will ensure your food and beverages will taste even better and more refreshing. Studies show, cleaner water used while cooking, results in stronger flavors and a more pure taste!

Optional: Add Our Salt Free & Give Your Appliances a Longer Life

Hard water can wreck havoc on your home’s plumbing and appliances by causing scale buildup in your pipes, clogging them and the aerators. Once this happens it will cause a decrease in the water pressure and also dramatically decreases the lifespan of all household appliances.

Cartridge Systems Breakdown

Whole house carbon duo filtration system
Carbon Cartridge

SALE PRICE($1,599.00) $646.51
FILTER LIFE – ANNUAL
FILTER REPLACEMENTS: $128.80
Size – 24″ (H) x 15.5″ (W) x 9″ (D)
Operating pressure: 42 to 120 PSI
Flow Rate: 20 GPM
Connection Size: 1″

Whole house carbon duo filtration system
Carbon + Salt Free

SALE PRICE($1,999.00) $896.75
FILTER LIFE – ANNUAL
FILTER REPLACEMENTS: $170.10
Size – 24″ (H) x 15.5″ (W) x 9″ (D)
Operating pressure: 42 to 120 PSI
Flow Rate: 20 GPM
Connection Size: 1″

whole house trio cartridge filter for lead
Carbon + Salt Free + VOC/lead

SALE PRICE($2,499.00) $1,093.23
FILTER LIFE – ANNUAL
FILTER REPLACEMENTS: $347.25
Size – 24″ (H) x 23.5″ (W) x 9″ (D)
Operating pressure: 42 to 120 PSI
Flow Rate: 16 GPM
Connection Size: 1″

No Drop in Water Pressure

Choosing a SpringWell Water System ensures you will have no drop in water pressure! We Guarantee!

The Importance of Water Pressure:

What's the point of purchasing a water system, installing it, and getting great tasting water if you're going to have drop in water pressure? That's why at Springwell Water, we build our systems based on the number of bathrooms you have in your home to ensure you get no drop in water pressure.

Here's what you need to think about! The average shower uses 2.1 gallons of water per minute. If your home has 3 full bathrooms and all three showers are turned on at the same time, this means you'll be using about 6.3 gallons per minute (GPM). You need to make sure you are purchasing a system with at least 8 GPM in case your appliances are on as well as kitchen sink, etc.

Our competitors tend to under value the importance of water pressure. Make sure you're not creating a new issue by solving another.

Springwell Water Filtration

CWH-1 Carbon Cartridge - 20 GPM

CWH-2 Carbon + Salt Free - 20 GPM

CWH-3 Carbon + Salt Free + VOC - 16 GPM


Competitor's Standard GPM

1-3 Bathroom Unit - 6 - 7 GPM

UV Water Purification System Add-On (Optional)

Strong enough to kill Cryptosporidium & Giardia

The Importance of Water Pressure:

Looking for a feature-laden premium UV water purification system, then Springwell UVC5-15 line of whole home UV purification systems should be your choice. In looking at this line, one easily sees how this product is truly different from everything else in the market. Springwell's state-of-the-art UVC5-15 series controller is a constant current electronic power source housed in a splash-proof case and comes standard with a "future-proof" expand ability port for future upgrades or options. A color user interface allows for easy visual identification of remaining lamp life and any error or fault codes. The UV water filter system even incorporates QR codes to access lamp change information and videos via web access.

What does UV kill?

UV technology is proven to control microbiological (bacteria & virus) issues in water including E.coli, Cryptospordium and Giardia lamblia. Our UV system kills 99.9% of harmful pathogens, viruses, and bacteria to protect your home against contaminated water.

NO MORE STRESS ABOUT BOIL WATER ALERTS

Add UV to your System

Our Springwell's UVC5-15 system offers a high 15 GPM system with 30mj/cm2 which gives you one of the most powerful UV systems in the industry.

What’s Included with this System?

All of our water filtration systems come with the following components allowing for easy installation. We also provide you with detailed installation instructions as well as an installation video to walk you through each step. Order a Springwell Water Filtration System today and start living a healthier life.

Whole House Cartridge System (CWH-1)
Filter Housing
5 Micron + Scale Reducer
Carbon Block + CTO
Mounting Bracket & Hardware
Spanner Wrench
O-Rings & Lube

Would you like to finance your filtration system?

Make easy monthly payments over 3, 6, or 12 months

You can finance the purchase of your Whole House Water Filtration System today. Click on the Affirm logo at check out to see if you qualify.

Quick and easy

Enter a few pieces
of information for a real
-time decision.

No hidden fees

Know up front what you'll
owe, with no hidden
costs and no surprises.

Real Reviews from Real Customers

Whole House Cartridge Filter - Product Specifications

Note: Do not use where water is microbiologically unsafe!

 

BATHROOMS:7+
SYSTEM WIDTH:CWH-1/CWH-2 = 16"  and CWH-3 = 24" 
TANK HEIGHT:30"
FLOW RATE:20 GPM SERVICE
CONNECTION SIZE:1"
OPERATING PRESSURE:42-120 PSI
OPERATING TEMPERATURES:36-120 F
Ph RANGE:6.5 - 10

Our Industry-Leading Warranty

Manufacturer's lifetime warranty against defects

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

 

SPRINGWELL PREMIUM WHOLE HOUSE WATER FILTER SYSTEM

Manufacturer's Lifetime Warranty against defects on all covered items

To the end user (customer), SpringWell Water ("SpringWell") warrants that it's fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.
The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

 

SPRINGWELL PRODUCT WARRANTIES

Lifetime Warranty on all SpringWell Water products

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

Limited Warranty for a period of 10- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that the following Covered items- retention tanks and mineral tanks (14" or larger) shall be free of any defects in material and workmanship for a period of 10-years under normal application, service and use.

Limited Warranty for a period of 7- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that its solid-state electronic heads shall be free of any defects in material and workmanship for a period of 7-years under normal application, service and use.

LIMITATIONS AND RESPONSIBILITIES

The obligation of SpringWell to the customer:

Subject to these warranties the cost of labor covered for the replacement or repair of Covered Items. This includes the replacement of Cover Items such as filter cartridges, elements or lamps.

To the Customer:

Prior to return or repair, it is binding on the Customer to obtain from SpringWell Water a return goods authorization number. The option to return the Covered Items freight prepaid is reserved to SpringWell.

Return of Covered Items:

Following repair or replacement, Covered Items under these warranties shall be returned to the initial point of shipment by prepaid standard freight.
Should the Customer prefer to use the Expedited freight options, they'll be expected to bear the expenses.

Warranty:

  1. Warranties will not cover for defects or damage arising from:
    1. Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
    2. Accident or defects caused by acts of God, such as fire or freezing.
    3. Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.
  2. Improper maintenance such as failure to replace filters or media at the appropriate time will be judged as "neglect". So also, the installation of any system on water conditions beyond the recommended specification for that particular system will render the warranty void and non-binding.
  3. Only a registered owner is entitled to warranties under the condition the owner owns/lives in the home where the system was installed initially. Warranty will be considered nulled if the system is removed from the location it was installed initially.
  4. Warranty begins on the date the product is delivered to the customer.
  5. This warranty qualifies and represents all other warranties to the customer, whether expressed or implied. This warranty disclaims without limitation implied warranties of merchantability or fitness for a particular purpose or treatment of certain water conditions.
  6. SpringWell's liability as contained in this warranties shall not exceed the product's cost.
  7. SpringWell will not be held liable for any loss, incidental or consequential damages. Including damages or expenses of any kind such as loss of use resulting from installation, use, inability to use the Covered Items, or any water treatment system the Covered Items are incorporated into.
  8. The laws of the state of Florida govern these warranties and it may change without notice at any point in time.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier's tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as "undeliverable." That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won't be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you're free to return the product if you're not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier’s tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as “undeliverable.” That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won’t be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you’re free to return the product if you’re not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

The post Whole House Cartridge System appeared first on SpringWell Water Filtration Systems.

]]>
Easy Installation Kit (Double Tank) https://www.springwellwater.com/product/adapters/easy-installation-kit-double-tank/ https://www.springwellwater.com/product/adapters/easy-installation-kit-double-tank/#respond Thu, 13 Feb 2020 15:39:18 +0000 https://www.springwellwater.com/?post_type=product&p=68286 Manufactured using CERTIFIED components. FACTORY DIRECT SAVINGS Save Over 50% Today! LIFETIME WARRANTY On Tanks & Valves* SATISFACTION GUARANTEED 6 Month Money-Back!* How to Install Our System Are you the DIY type? Are you handy or understand a little bit about plumbing? Then watch this installation video and we’ll teach you step by step how […]

The post Easy Installation Kit (Double Tank) appeared first on SpringWell Water Filtration Systems.

]]>
service icons

Manufactured using

CERTIFIED components.

service icons

FACTORY DIRECT SAVINGS

Save Over 50% Today!

service icons

LIFETIME WARRANTY

On Tanks & Valves*

service icons

SATISFACTION GUARANTEED

6 Month Money-Back!*

How to Install Our System

Are you the DIY type?

Are you handy or understand a little bit about plumbing? Then watch this installation video and we’ll teach you step by step how to install your new system using our Easy Installation Kit utilizing Clack Connectors.

Or you can hire a plumber/handyman.

If you’re not handy (not all of us are), you will just need to hire a handyman or plumber! If your main water line is coming into your home where you are wanting it installed, it would take approximately 2-3 hours for a single tank and approximately 3-4 hours for a dual system.

What's Included in the Installation Kit

All of our water filtration systems come with an the following components allowing for easy installation. We also provide you with detailed installation instructions as well as an installation video to walk you through each step. Order a Springwell Water Filtration System today and start living a healthier life.

(4) x 24" Clack to slip connectors

(2) John Guest ProLock Stem Connector

Would you like to finance your filtration system?

Make easy monthly payments over 3, 6, or 12 months

You can finance the purchase of your Whole House Water Filtration System today. Click on the Affirm logo at check out to see if you qualify.

Quick and easy

Enter a few pieces
of information for a real
-time decision.

No hidden fees

Know up front what you'll
owe, with no hidden
costs and no surprises.

Real Reviews from Real Customers

Our Industry-Leading Warranty

Manufacturer's lifetime warranty against defects

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

SPRINGWELL PREMIUM WHOLE HOUSE WATER FILTER SYSTEM

Manufacturer's Lifetime Warranty against defects on all covered items

To the end user (customer), SpringWell Water ("SpringWell") warrants that it's fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.
The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

SpringWell Guarantee of Performance

SpringWell Water assures its Customers that the Carbon exclusive to SpringWell can reduce chlorine and chloramine levels below minimum detection levels (MDL) forthwith. This guaranteed performance is for 6 years or 1 million gallons.

SPRINGWELL FUTURESOFT SALT-FREE WATER SOFTENERS

Manufacturer's lifetime warranty against defects

To the end user (customer), SpringWell Water ("SpringWell") warrants that all its FutureSoft salt-free water softeners shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

SPRINGWELL PRODUCT WARRANTIES

Lifetime Warranty on all SpringWell Water products

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

Limited Warranty for a period of 10- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that the following Covered items- retention tanks and mineral tanks (14" or larger) shall be free of any defects in material and workmanship for a period of 10-years under normal application, service and use.

Limited Warranty for a period of 5- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that its solid-state electronic heads shall be free of any defects in material and workmanship for a period of 5-years under normal application, service and use.

LIMITATIONS AND RESPONSIBILITIES

The obligation of SpringWell to the customer:

Subject to these warranties the cost of labor covered for the replacement or repair of Covered Items. This includes the replacement of Cover Items such as filter cartridges, elements or lamps.

To the Customer:

Prior to return or repair, it is binding on the Customer to obtain from SpringWell Water a return goods authorization number. The option to return the Covered Items freight prepaid is reserved to SpringWell.

Return of Covered Items:

Following repair or replacement, Covered Items under these warranties shall be returned to the initial point of shipment by prepaid standard freight.
Should the Customer prefer to use the Expedited freight options, they'll be expected to bear the expenses.

Warranty:

  1. Warranties will not cover for defects or damage arising from:
    1. Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
    2. Accident or defects caused by acts of God, such as fire or freezing.
    3. Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.
  2. Improper maintenance such as failure to replace filters or media at the appropriate time will be judged as "neglect". So also, the installation of any system on water conditions beyond the recommended specification for that particular system will render the warranty void and non-binding.
  3. Only a registered owner is entitled to warranties under the condition the owner owns/lives in the home where the system was installed initially. Warranty will be considered nulled if the system is removed from the location it was installed initially.
  4. Warranty begins on the date the product is delivered to the customer.
  5. This warranty qualifies and represents all other warranties to the customer, whether expressed or implied. This warranty disclaims without limitation implied warranties of merchantability or fitness for a particular purpose or treatment of certain water conditions.
  6. SpringWell's liability as contained in this warranties shall not exceed the product's cost.
  7. SpringWell will not be held liable for any loss, incidental or consequential damages. Including damages or expenses of any kind such as loss of use resulting from installation, use, inability to use the Covered Items, or any water treatment system the Covered Items are incorporated into.
  8. The laws of the state of Florida govern these warranties and it may change without notice at any point in time.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier's tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as "undeliverable." That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won't be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you're free to return the product if you're not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier’s tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as “undeliverable.” That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won’t be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you’re free to return the product if you’re not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

The post Easy Installation Kit (Double Tank) appeared first on SpringWell Water Filtration Systems.

]]>
https://www.springwellwater.com/product/adapters/easy-installation-kit-double-tank/feed/ 0
Easy Installation Kit (Single Tank) https://www.springwellwater.com/product/adapters/easy-installation-kit-single-tank/ https://www.springwellwater.com/product/adapters/easy-installation-kit-single-tank/#respond Thu, 13 Feb 2020 14:45:28 +0000 https://www.springwellwater.com/?post_type=product&p=68279 Manufactured using CERTIFIED components. FACTORY DIRECT SAVINGS Save Over 50% Today! LIFETIME WARRANTY On Tanks & Valves* SATISFACTION GUARANTEED 6 Month Money-Back!* How to Install Our System Are you the DIY type? Are you handy or understand a little bit about plumbing? Then watch this installation video and we’ll teach you step by step how […]

The post Easy Installation Kit (Single Tank) appeared first on SpringWell Water Filtration Systems.

]]>
service icons

Manufactured using

CERTIFIED components.

service icons

FACTORY DIRECT SAVINGS

Save Over 50% Today!

service icons

LIFETIME WARRANTY

On Tanks & Valves*

service icons

SATISFACTION GUARANTEED

6 Month Money-Back!*

How to Install Our System

Are you the DIY type?

Are you handy or understand a little bit about plumbing? Then watch this installation video and we’ll teach you step by step how to install your new system using our Easy Installation Kit utilizing Clack Connectors.

Or you can hire a plumber/handyman.

If you’re not handy (not all of us are), you will just need to hire a handyman or plumber! If your main water line is coming into your home where you are wanting it installed, it would take approximately 2-3 hours for a single tank and approximately 3-4 hours for a dual system.

What's Included in the Installation Kit

All of our water filtration systems come with an the following components allowing for easy installation. We also provide you with detailed installation instructions as well as an installation video to walk you through each step. Order a Springwell Water Filtration System today and start living a healthier life.

(2) x 24" Clack to slip connectors

John Guest ProLock Stem Connector

Would you like to finance your filtration system?

Make easy monthly payments over 3, 6, or 12 months

You can finance the purchase of your Whole House Water Filtration System today. Click on the Affirm logo at check out to see if you qualify.

Quick and easy

Enter a few pieces
of information for a real
-time decision.

No hidden fees

Know up front what you'll
owe, with no hidden
costs and no surprises.

Real Reviews from Real Customers

Our Industry-Leading Warranty

Manufacturer's lifetime warranty against defects

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

SPRINGWELL PREMIUM WHOLE HOUSE WATER FILTER SYSTEM

Manufacturer's Lifetime Warranty against defects on all covered items

To the end user (customer), SpringWell Water ("SpringWell") warrants that it's fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.
The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

SpringWell Guarantee of Performance

SpringWell Water assures its Customers that the Carbon exclusive to SpringWell can reduce chlorine and chloramine levels below minimum detection levels (MDL) forthwith. This guaranteed performance is for 6 years or 1 million gallons.

SPRINGWELL FUTURESOFT SALT-FREE WATER SOFTENERS

Manufacturer's lifetime warranty against defects

To the end user (customer), SpringWell Water ("SpringWell") warrants that all its FutureSoft salt-free water softeners shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

SPRINGWELL PRODUCT WARRANTIES

Lifetime Warranty on all SpringWell Water products

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

Limited Warranty for a period of 10- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that the following Covered items- retention tanks and mineral tanks (14" or larger) shall be free of any defects in material and workmanship for a period of 10-years under normal application, service and use.

Limited Warranty for a period of 5- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that its solid-state electronic heads shall be free of any defects in material and workmanship for a period of 5-years under normal application, service and use.

LIMITATIONS AND RESPONSIBILITIES

The obligation of SpringWell to the customer:

Subject to these warranties the cost of labor covered for the replacement or repair of Covered Items. This includes the replacement of Cover Items such as filter cartridges, elements or lamps.

To the Customer:

Prior to return or repair, it is binding on the Customer to obtain from SpringWell Water a return goods authorization number. The option to return the Covered Items freight prepaid is reserved to SpringWell.

Return of Covered Items:

Following repair or replacement, Covered Items under these warranties shall be returned to the initial point of shipment by prepaid standard freight.
Should the Customer prefer to use the Expedited freight options, they'll be expected to bear the expenses.

Warranty:

  1. Warranties will not cover for defects or damage arising from:
    1. Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
    2. Accident or defects caused by acts of God, such as fire or freezing.
    3. Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.
  2. Improper maintenance such as failure to replace filters or media at the appropriate time will be judged as "neglect". So also, the installation of any system on water conditions beyond the recommended specification for that particular system will render the warranty void and non-binding.
  3. Only a registered owner is entitled to warranties under the condition the owner owns/lives in the home where the system was installed initially. Warranty will be considered nulled if the system is removed from the location it was installed initially.
  4. Warranty begins on the date the product is delivered to the customer.
  5. This warranty qualifies and represents all other warranties to the customer, whether expressed or implied. This warranty disclaims without limitation implied warranties of merchantability or fitness for a particular purpose or treatment of certain water conditions.
  6. SpringWell's liability as contained in this warranties shall not exceed the product's cost.
  7. SpringWell will not be held liable for any loss, incidental or consequential damages. Including damages or expenses of any kind such as loss of use resulting from installation, use, inability to use the Covered Items, or any water treatment system the Covered Items are incorporated into.
  8. The laws of the state of Florida govern these warranties and it may change without notice at any point in time.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier's tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as "undeliverable." That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won't be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you're free to return the product if you're not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier’s tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as “undeliverable.” That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won’t be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you’re free to return the product if you’re not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

The post Easy Installation Kit (Single Tank) appeared first on SpringWell Water Filtration Systems.

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Replacement Sediment Filter – 20 inch https://www.springwellwater.com/product/replacements/replacement-pre-filter-20-inch/ https://www.springwellwater.com/product/replacements/replacement-pre-filter-20-inch/#respond Sat, 21 Oct 2017 14:22:38 +0000 https://www.springwellwater.com/?post_type=product&p=21114 Replacement Pre-filter for the FutureSoft Salt Free Softener. Comes with o-ring and lube.

Model:SWCZR20

The post Replacement Sediment Filter – 20 inch appeared first on SpringWell Water Filtration Systems.

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Manufactured using

CERTIFIED components.

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FACTORY DIRECT SAVINGS

Save Over 50% Today!

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LIFETIME WARRANTY

On Tanks & Valves*

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SATISFACTION GUARANTEED

6 Month Money-Back!*

Choose Filter Type

Please take a look at the sediment filters below in order to select the correct replacement filter and o-rings.  Both sediment canisters use the same 20 inch sediment filters, but they have different size lids and different size o-rings.  We want to ensure we’re sending you the correct size.

5 Micron sediment filter whole house

Black Top Filter

5 Micron sediment filter whole house

Blue Top Filter

Real Reviews from Real Customers

Our Industry-Leading Warranty

Manufacturer's lifetime warranty against defects

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

SPRINGWELL PREMIUM WHOLE HOUSE WATER FILTER SYSTEM

Manufacturer's Lifetime Warranty against defects on all covered items

To the end user (customer), SpringWell Water ("SpringWell") warrants that it's fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.
The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

SpringWell Guarantee of Performance

SpringWell Water assures its Customers that the Carbon exclusive to SpringWell can reduce chlorine and chloramine levels below minimum detection levels (MDL) forthwith. This guaranteed performance is for 6 years or 1 million gallons.

SPRINGWELL FUTURESOFT SALT-FREE WATER SOFTENERS

Manufacturer's lifetime warranty against defects

To the end user (customer), SpringWell Water ("SpringWell") warrants that all its FutureSoft salt-free water softeners shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

SPRINGWELL PRODUCT WARRANTIES

Lifetime Warranty on all SpringWell Water products

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

Limited Warranty for a period of 10- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that the following Covered items- retention tanks and mineral tanks (14" or larger) shall be free of any defects in material and workmanship for a period of 10-years under normal application, service and use.

Limited Warranty for a period of 5- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that its solid-state electronic heads shall be free of any defects in material and workmanship for a period of 5-years under normal application, service and use.

LIMITATIONS AND RESPONSIBILITIES

The obligation of SpringWell to the customer:

Subject to these warranties the cost of labor covered for the replacement or repair of Covered Items. This includes the replacement of Cover Items such as filter cartridges, elements or lamps.

To the Customer:

Prior to return or repair, it is binding on the Customer to obtain from SpringWell Water a return goods authorization number. The option to return the Covered Items freight prepaid is reserved to SpringWell.

Return of Covered Items:

Following repair or replacement, Covered Items under these warranties shall be returned to the initial point of shipment by prepaid standard freight.
Should the Customer prefer to use the Expedited freight options, they'll be expected to bear the expenses.

Warranty:

  1. Warranties will not cover for defects or damage arising from:
    1. Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
    2. Accident or defects caused by acts of God, such as fire or freezing.
    3. Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.
  2. Improper maintenance such as failure to replace filters or media at the appropriate time will be judged as "neglect". So also, the installation of any system on water conditions beyond the recommended specification for that particular system will render the warranty void and non-binding.
  3. Only a registered owner is entitled to warranties under the condition the owner owns/lives in the home where the system was installed initially. Warranty will be considered nulled if the system is removed from the location it was installed initially.
  4. Warranty begins on the date the product is delivered to the customer.
  5. This warranty qualifies and represents all other warranties to the customer, whether expressed or implied. This warranty disclaims without limitation implied warranties of merchantability or fitness for a particular purpose or treatment of certain water conditions.
  6. SpringWell's liability as contained in this warranties shall not exceed the product's cost.
  7. SpringWell will not be held liable for any loss, incidental or consequential damages. Including damages or expenses of any kind such as loss of use resulting from installation, use, inability to use the Covered Items, or any water treatment system the Covered Items are incorporated into.
  8. The laws of the state of Florida govern these warranties and it may change without notice at any point in time.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier's tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as "undeliverable." That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won't be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you're free to return the product if you're not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier’s tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as “undeliverable.” That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won’t be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you’re free to return the product if you’re not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

Real Reviews from Real Customers

Our Industry-Leading Warranty

Manufacturer's lifetime warranty against defects

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

SPRINGWELL PREMIUM WHOLE HOUSE WATER FILTER SYSTEM

Manufacturer's Lifetime Warranty against defects on all covered items

To the end user (customer), SpringWell Water ("SpringWell") warrants that it's fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.
The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

SpringWell Guarantee of Performance

SpringWell Water assures its Customers that the Carbon exclusive to SpringWell can reduce chlorine and chloramine levels below minimum detection levels (MDL) forthwith. This guaranteed performance is for 6 years or 1 million gallons.

SPRINGWELL FUTURESOFT SALT-FREE WATER SOFTENERS

Manufacturer's lifetime warranty against defects

To the end user (customer), SpringWell Water ("SpringWell") warrants that all its FutureSoft salt-free water softeners shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

SPRINGWELL PRODUCT WARRANTIES

Lifetime Warranty on all SpringWell Water products

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

Limited Warranty for a period of 10- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that the following Covered items- retention tanks and mineral tanks (14" or larger) shall be free of any defects in material and workmanship for a period of 10-years under normal application, service and use.

Limited Warranty for a period of 5- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that its solid-state electronic heads shall be free of any defects in material and workmanship for a period of 5-years under normal application, service and use.

LIMITATIONS AND RESPONSIBILITIES

The obligation of SpringWell to the customer:

Subject to these warranties the cost of labor covered for the replacement or repair of Covered Items. This includes the replacement of Cover Items such as filter cartridges, elements or lamps.

To the Customer:

Prior to return or repair, it is binding on the Customer to obtain from SpringWell Water a return goods authorization number. The option to return the Covered Items freight prepaid is reserved to SpringWell.

Return of Covered Items:

Following repair or replacement, Covered Items under these warranties shall be returned to the initial point of shipment by prepaid standard freight.
Should the Customer prefer to use the Expedited freight options, they'll be expected to bear the expenses.

Warranty:

  1. Warranties will not cover for defects or damage arising from:
    1. Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
    2. Accident or defects caused by acts of God, such as fire or freezing.
    3. Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.
  2. Improper maintenance such as failure to replace filters or media at the appropriate time will be judged as "neglect". So also, the installation of any system on water conditions beyond the recommended specification for that particular system will render the warranty void and non-binding.
  3. Only a registered owner is entitled to warranties under the condition the owner owns/lives in the home where the system was installed initially. Warranty will be considered nulled if the system is removed from the location it was installed initially.
  4. Warranty begins on the date the product is delivered to the customer.
  5. This warranty qualifies and represents all other warranties to the customer, whether expressed or implied. This warranty disclaims without limitation implied warranties of merchantability or fitness for a particular purpose or treatment of certain water conditions.
  6. SpringWell's liability as contained in this warranties shall not exceed the product's cost.
  7. SpringWell will not be held liable for any loss, incidental or consequential damages. Including damages or expenses of any kind such as loss of use resulting from installation, use, inability to use the Covered Items, or any water treatment system the Covered Items are incorporated into.
  8. The laws of the state of Florida govern these warranties and it may change without notice at any point in time.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier's tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as "undeliverable." That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won't be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you're free to return the product if you're not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier’s tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as “undeliverable.” That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won’t be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you’re free to return the product if you’re not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

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Cartridge System Replacement Filters https://www.springwellwater.com/product/replacements/cartridge-system-replacement-filters/ Wed, 01 Mar 2023 19:03:49 +0000 https://www.springwellwater.com/?post_type=product&p=140916 Manufactured using CERTIFIED components. FACTORY DIRECT SAVINGS Save Over 50% Today! LIFETIME WARRANTY On Tanks & Valves* SATISFACTION GUARANTEED 6 Month Money-Back!* Replacement Cartridge Breakdown carbon Cartridge Filter (CART-CWH1) 5 MICRON SEDIMENT FILTER CARTRIDGE – Removes larger particles such as sand, silt, dirt, and more. CARBON CARTRIDGE – Removes/Reduces Chlorine, Chloramine, Haloacetic Acids, PFOA, PFAS, […]

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Manufactured using

CERTIFIED components.

service icons

FACTORY DIRECT SAVINGS

Save Over 50% Today!

service icons

LIFETIME WARRANTY

On Tanks & Valves*

service icons

SATISFACTION GUARANTEED

6 Month Money-Back!*

Replacement Cartridge Breakdown

carbon Cartridge Filter
(CART-CWH1)

  • 5 MICRON SEDIMENT FILTER CARTRIDGE – Removes larger particles such as sand, silt, dirt, and more.
  • CARBON CARTRIDGE – Removes/Reduces Chlorine, Chloramine, Haloacetic Acids, PFOA, PFAS, PFOS, Herbicides, Pesticides, Order, Taste, and more.

carbon + Salt Free System
(CART-CWH2)

  • 5 MICRON SEDIMENT + SALT FREE CARTRIDGE – Removes larger particles such as sand, silt, dirt, and more. The Salt Free media is embedded in the cartridge focused on reducing scale and build up.
  • CARBON CARTRIDGE – Removes/Reduces Chlorine, Chloramine, Haloacetic Acids, PFOA, PFAS, PFOS, Herbicides, Pesticides, Order, Taste, and more.

carbon + Salt Free + VOC/LEAD
(CART-CWH3)

  • 5 MICRON SEDIMENT + SALT FREE CARTRIDGE – Removes larger particles such as sand, silt, dirt, and more. The Salt Free media is embedded in the cartridge focused on reducing scale and build up.
  • CARBON CARTRIDGE – Removes/Reduces Chlorine, Chloramine, Haloacetic Acids, PFOA, PFAS, PFOS, Herbicides, Pesticides, Order, Taste, and more.
  • VOC/LEAD CARTRIDGE – Uses a .5 micron filter to remove/reduce Lead, VOCs, dichloromethane, trichloroethylene, and other harmful organic contaminants.

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Spin-Down Sediment Filter https://www.springwellwater.com/product/replacements/spin-down-sediment-filter/ https://www.springwellwater.com/product/replacements/spin-down-sediment-filter/#respond Wed, 02 Dec 2020 17:58:36 +0000 https://www.springwellwater.com/?post_type=product&p=82698 Manufactured using CERTIFIED components. FACTORY DIRECT SAVINGS Save Over 50% Today! LIFETIME WARRANTY On Tanks & Valves* SATISFACTION GUARANTEED 6 Month Money-Back!* Would you like to finance your filtration system? Make easy monthly payments over 3, 6, or 12 months You can finance the purchase of your Whole House Water Filtration System today. Click on […]

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]]>
service icons

Manufactured using

CERTIFIED components.

service icons

FACTORY DIRECT SAVINGS

Save Over 50% Today!

service icons

LIFETIME WARRANTY

On Tanks & Valves*

service icons

SATISFACTION GUARANTEED

6 Month Money-Back!*

Would you like to finance your filtration system?

Make easy monthly payments over 3, 6, or 12 months

You can finance the purchase of your Whole House Water Filtration System today. Click on the Affirm logo at check out to see if you qualify.

Quick and easy

Enter a few pieces
of information for a real
-time decision.

No hidden fees

Know up front what you'll
owe, with no hidden
costs and no surprises.

The post Spin-Down Sediment Filter appeared first on SpringWell Water Filtration Systems.

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Whole House Well Water Filter System https://www.springwellwater.com/product/well-water/whole-house-iron-filter/ https://www.springwellwater.com/product/well-water/whole-house-iron-filter/#comments Fri, 07 Sep 2018 03:24:11 +0000 http://www.springwellwater.com/?post_type=product&p=456 SpringWell Water Systems has once again taken the latest technologies in water filtration and designed a more economical and environmentally friendly well water system. If you have a private well and have Iron, Manganese, Sulfur or combination of these contaminants you know how horrible the water is.

The post Whole House Well Water Filter System appeared first on SpringWell Water Filtration Systems.

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service icons

Manufactured using

CERTIFIED components.

service icons

FACTORY DIRECT SAVINGS

Save Over 50% Today!

service icons

LIFETIME WARRANTY

On Tanks & Valves*

service icons

SATISFACTION GUARANTEED

6 Month Money-Back!*

Get rid of the rotten smell and red stained water with our Springwell Well Water System

Certified Components + Lifetime Warranty + 6 Month Money Back Guarantee

SpringWell Water Systems has once again taken the latest technologies in water filtration and designed a more economical and environmentally friendly well water system. If you have a private well and have Iron, Manganese, Sulfur or combination of these contaminants then our whole house well system is the system for you.

 

The SpringWell AIO System removes up to 8 PPM of Hydrogen Sulfide, up to 7 PPM Iron and 1 PPM Manganese. The system requires no maintenance and can be set to have a daily backwash to remove the accumulated contaminants and replenish the filter media bed. The regeneration process also adds a fresh air pocket to the system which removes the sulfur smell you may have.

 

We are one of the few manufacturers who use certified components in all our systems giving your system optimum performance with reliability and durability.  With over 20 years experience in water quality and a strong conviction that every family deserves the absolute purest water available, SpringWell is driven to ensure the best products at the best price with an industry-leading 6-month money back guarantee.

 

Our Whole House Well Water Iron Filter System is THE LAST system you will ever have to own, if you’re using well water in your home.

 

 

 

 

 

remove well water contaminants

Not Sure What's In Your Well?

If you're not sure what contaminants are in your well, we recommend you purchase one of our Well Tests. For example, our system
does not remove Tannins, so the last thing you want to do is buy a system that doesn't address the correct contaminants.

No More Orange & Black Staining

Our system is designed specifically to address Sulfur, Manganese, and Iron.  Say goodbye to stained toilets, sinks, and hello to clean/bright appliances and more.

No More Rotten Egg Smell

Sulfur is one of the worst smelling chemicals in your well water, and with our powerful filtration system removing up to 8 PPM, we guarantee your water will smell clean and fresh.  No more hesitation about taking showers, washing your face, cooking, etc.

Cleaner & Better Tasting Food

Using our Well Water Filtration System will guarantee your food and beverages will taste even better and more refreshing.  Studies show, cleaner water used while cooking, results in stronger flavors and a more pure taste!

Removes Contaminants With NO Maintenance

Our system grants you absolute control by helping you remove the most while retaining the best, giving you multiple lines of defense against these contaminants:

How Our Well Water Filtration System Works

The SpringWell Air Injection Oxidizing Filter System is a single tank system that is an efficient and cost-effective system for the removal of Iron, Sulfur and Manganese! The SpringWell AIO maintains an “air pocket” in the top of the tank while the system is in service. As the water passes through the air pocket, iron, sulfur, and manganese is oxidized. Additionally, dissolved oxygen will add to the water. The SpringWell AIO System then filters the oxidized iron, sulfur and if present, manganese from the water.

The SpringWell AIO System comes with an electronic control valve that is completely automatic, so once it is programmed it’s set it and forget it. By utilizing a patented piston in the control valve we are able to put the whole oxidation process in one tank, keeping maintenance costs and downtime to a minimum.

1.

Step 1

Water flows through a pocket of air in the top of the tank oxidizing the iron, sulfur or manganese.

2.

Step 2

The oxidized material or sulfur gas is trapped in the bed of the green sand fusion.

3.

Step 3

The system backwashes the contaminates out of the bed down a drain and resets the fresh pocket of air. the system utilizes an Empress Vortech Tank for fast thorough cleansing of the bed.

4.

Step 4

Clean, fresh, without iron, manganese and hydrogen sulfide is then distributed throughout your home.

Innovative Bluetooth Head

Program and control your filtration system's settings by the touch of a button on your own mobile phone!

It's Easy to Setup

Our innovative Well System head gives you complete control over your system's settings in the palm of your hand using bluetooth technology. Adjust your system's settings such as air draw, backwash cycles, timing and more. With our innovative technology, you will save thousands of gallons of water each year.  Our system features a slow release of the compressed air charge prior to backwash cycles eliminating the loud explosive blast that is among typical outdated systems.

Control Your System with our App:

  • Conveniently view all valve settings and status
    Easily change valve settings
  • View current water usage information as well as historical data
  • Start a regeneration or backwash cycle from a phone or tablet
  • Better understand how the system is working and understand what settings are for
  • Connect to all of the valves in the system (if they are all Legacy View Valves)

No Drop in Water Pressure

Choosing a SpringWell Water System ensures you will have no drop in water pressure! We Guarantee!

The Importance of Water Pressure:

What's the point of purchasing a water system, installing it, and getting great tasting water if you're going to have drop in water pressure? That's why at Springwell Water, we build our systems based on the number of bathrooms you have in your home to ensure you get no drop in water pressure.

Here's what you need to think about! The average shower uses 2.1 gallons of water per minute. If your home has 3 full bathrooms and all three showers are turned on at the same time, this means you'll be using about 6.3 gallons per minute (GPM). You need to make sure you are purchasing a system with at least 8 GPM in case your appliances are on as well as kitchen sink, etc.

Our competitors tend to under value the importance of water pressure. Make sure you're not creating a new issue by solving another.

Springwell Water Filtration

1-4 Bathroom Unit - 12 GPM

4+ Bathroom Unit - 20 GPM


Competitor's Standard GPM

1-4 Bathroom Unit - 6 - 7 GPM

The importance of getting your well tested by a Lab

There are many different kinds of well water tests on the market, but not all of them are created equally.  If you're looking for the best solution for your well water, you'll need a 53 point test covering the most common contaminants ensuring you get accurate results.

Every well is different and unfortunately there isn't a single system on the market that will filter out every contaminant.  Purchasing a well water test kit is extremely important and the kit we offer, which comes from ETR Laboratories, is one of the most recognized labs in the industry.

Testing your water has never been easier.  Simply order the kit, mail ETR Labs your water sample, and receive results within 1-3 business days.

Well water test kit by National Labs

UV Water Purification System Add-On (Optional)

Strong enough to kill Cryptosporidium & Giardia

The Importance of Water Pressure:

Looking for a feature-laden premium UV water purification system, then Springwell UVC5-15 line of whole home UV purification systems should be your choice. In looking at this line, one easily sees how this product is truly different from everything else in the market. Springwell's state-of-the-art UVC5-15 series controller is a constant current electronic power source housed in a splash-proof case and comes standard with a "future-proof" expand ability port for future upgrades or options. A color user interface allows for easy visual identification of remaining lamp life and any error or fault codes. The UV water filter system even incorporates QR codes to access lamp change information and videos via web access.

What does UV kill?

UV technology is proven to control microbiological (bacteria & virus) issues in water including E.coli, Cryptospordium and Giardia lamblia. Our UV system kills 99.9% of harmful pathogens, viruses, and bacteria to protect your home against contaminated water.

NO MORE STRESS ABOUT BOIL WATER ALERTS

Add UV to your System

Our Springwell's UVC5-15 system offers a high 15 GPM system with 30mj/cm2 which gives you one of the most powerful UV systems in the industry.

Would you like to finance your filtration system?

Make easy monthly payments over 3, 6, or 12 months

You can finance the purchase of your Whole House Water Filtration System today. Click on the Affirm logo at check out to see if you qualify.

Quick and easy

Enter a few pieces
of information for a real
-time decision.

No hidden fees

Know up front what you'll
owe, with no hidden
costs and no surprises.

How to Install Our System

Are you the DIY type?

Are you handy? Are you familiar with plumbing and piping? Then this may be a job for you! If not, then we strongly recommend hiring a professional plumber or handyman. Ease of installation depends on your specific home, home’s piping size and type. We will provide you with bypass valve and 1″ elbow fittings. All you need to provide is your own piping and fittings to attach to the system. Watch our video for more details.

Or you can hire a plumber/handyman.

If you’re not handy (not all of us are), you will just need to hire a handyman or plumber! Prices may vary depending on your location and where your main water line is coming into your home.

What's Included with this System

All of our water filtration systems come with an the following components allowing for easy installation. We also provide you with detailed installation instructions as well as an installation video to walk you through each step. Order a Springwell Water Filtration System today and start living a healthier life.

Electronic Head

50' Drain Line

Bypass Valve

Hose Clamp

Spin Down Sediment Filter

Real Reviews from Real Customers

Whole House Iron Filter - Product Specifications

Note: Do not use where water is microbiologically unsafe!

Complete water test is needed of the well water in order to determine if this system is right for you. If you have already done so than simply call us at 800-589-5592 to discuss with one of our Customer Service Representatives. If not, we do sell test kits.

WHOLE HOUSE IRON FILTER - WS1

BATHROOMS: 1-4
TANK WIDTH: 10"
TANK HEIGHT: 54" (64" with head)
FLOW RATE: 12 GPM SERVICE
CONNECTION SIZE: 1"
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
Ph RANGE: 6.5 - 10

WHOLE HOUSE IRON FILTER - WS4

BATHROOMS: 4+
TANK WIDTH: 13"
TANK HEIGHT: 54" (64" with head)
FLOW RATE: 20 GPM SERVICE
CONNECTION SIZE: 1"
OPERATING PRESSURE: 25-80 PSI
OPERATING TEMPERATURES: 36-120 F
Ph RANGE: 6.5 - 10

Our Industry-Leading Warranty

Manufacturer's lifetime warranty against defects

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

 

SPRINGWELL PREMIUM WHOLE HOUSE WATER FILTER SYSTEM

Manufacturer's Lifetime Warranty against defects on all covered items

To the end user (customer), SpringWell Water ("SpringWell") warrants that it's fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.
The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

 

SPRINGWELL PRODUCT WARRANTIES

Lifetime Warranty on all SpringWell Water products

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

Limited Warranty for a period of 10- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that the following Covered items- retention tanks and mineral tanks (14" or larger) shall be free of any defects in material and workmanship for a period of 10-years under normal application, service and use.

Limited Warranty for a period of 7- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that its solid-state electronic heads shall be free of any defects in material and workmanship for a period of 7-years under normal application, service and use.

LIMITATIONS AND RESPONSIBILITIES

The obligation of SpringWell to the customer:

Subject to these warranties the cost of labor covered for the replacement or repair of Covered Items. This includes the replacement of Cover Items such as filter cartridges, elements or lamps.

To the Customer:

Prior to return or repair, it is binding on the Customer to obtain from SpringWell Water a return goods authorization number. The option to return the Covered Items freight prepaid is reserved to SpringWell.

Return of Covered Items:

Following repair or replacement, Covered Items under these warranties shall be returned to the initial point of shipment by prepaid standard freight.
Should the Customer prefer to use the Expedited freight options, they'll be expected to bear the expenses.

Warranty:

  1. Warranties will not cover for defects or damage arising from:
    1. Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
    2. Accident or defects caused by acts of God, such as fire or freezing.
    3. Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.
  2. Improper maintenance such as failure to replace filters or media at the appropriate time will be judged as "neglect". So also, the installation of any system on water conditions beyond the recommended specification for that particular system will render the warranty void and non-binding.
  3. Only a registered owner is entitled to warranties under the condition the owner owns/lives in the home where the system was installed initially. Warranty will be considered nulled if the system is removed from the location it was installed initially.
  4. Warranty begins on the date the product is delivered to the customer.
  5. This warranty qualifies and represents all other warranties to the customer, whether expressed or implied. This warranty disclaims without limitation implied warranties of merchantability or fitness for a particular purpose or treatment of certain water conditions.
  6. SpringWell's liability as contained in this warranties shall not exceed the product's cost.
  7. SpringWell will not be held liable for any loss, incidental or consequential damages. Including damages or expenses of any kind such as loss of use resulting from installation, use, inability to use the Covered Items, or any water treatment system the Covered Items are incorporated into.
  8. The laws of the state of Florida govern these warranties and it may change without notice at any point in time.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier's tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as "undeliverable." That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won't be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you're free to return the product if you're not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier’s tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as “undeliverable.” That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won’t be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you’re free to return the product if you’re not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

The post Whole House Well Water Filter System appeared first on SpringWell Water Filtration Systems.

]]>
https://www.springwellwater.com/product/well-water/whole-house-iron-filter/feed/ 2
Replacement Filter – Lead & Cyst System https://www.springwellwater.com/product/replacements/replacement-filter-lead-cyst-system/ https://www.springwellwater.com/product/replacements/replacement-filter-lead-cyst-system/#respond Tue, 23 Apr 2019 19:49:16 +0000 https://www.springwellwater.com/?post_type=product&p=1791 Replacement filter for SpringWell Lead & Cyst Removal System. Replace every 100,000 gallons.

Model: LCR-1R

The post Replacement Filter – Lead & Cyst System appeared first on SpringWell Water Filtration Systems.

]]>
service icons

Manufactured using

CERTIFIED components.

service icons

FACTORY DIRECT SAVINGS

Save Over 50% Today!

service icons

LIFETIME WARRANTY

On Tanks & Valves*

service icons

SATISFACTION GUARANTEED

6 Month Money-Back!*

Would you like to finance your filtration system?

Make easy monthly payments over 3, 6, or 12 months

You can finance the purchase of your Whole House Water Filtration System today. Click on the Affirm logo at check out to see if you qualify.

Quick and easy

Enter a few pieces
of information for a real
-time decision.

No hidden fees

Know up front what you'll
owe, with no hidden
costs and no surprises.

Real Reviews from Real Customers

Our Industry-Leading Warranty

Manufacturer's lifetime warranty against defects

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

SPRINGWELL PREMIUM WHOLE HOUSE WATER FILTER SYSTEM

Manufacturer's Lifetime Warranty against defects on all covered items

To the end user (customer), SpringWell Water ("SpringWell") warrants that it's fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.
The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

SpringWell Guarantee of Performance

SpringWell Water assures its Customers that the Carbon exclusive to SpringWell can reduce chlorine and chloramine levels below minimum detection levels (MDL) forthwith. This guaranteed performance is for 6 years or 1 million gallons.

SPRINGWELL FUTURESOFT SALT-FREE WATER SOFTENERS

Manufacturer's lifetime warranty against defects

To the end user (customer), SpringWell Water ("SpringWell") warrants that all its FutureSoft salt-free water softeners shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

The above warranties will not cover for defects or damage arising from:

  • Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
  • Accident or defects caused by acts of God, such as fire or freezing.
  • Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.

Conditions of Privately owned Well Water (water sourced from the personal Well of a house owner). The treated water must satisfy the following criteria:

  • Absence of hydrogen sulfide characterized by the presence of sulfur gas / rotten egg smell.
  • The said water should be free of oils. Presence of which will coat the media leading to a reduction in its performance and efficiency.
  • Levels of copper exceeding 1.30 mg/L are considered high and thus unacceptable.
  • Presence of iron and/or manganese in the water will cause the media to become oxidized.

In the event that any of these conditions exist, a pre-treatment is highly recommended before making use of the systems. Kindly get in touch with customer support services now at 1-800-589-5592 for your pre-treatment needs.

SPRINGWELL PRODUCT WARRANTIES

Lifetime Warranty on all SpringWell Water products

To the end user (customer), SpringWell Water ("SpringWell") warrants that all "covered items" including its fittings, FutureSoft media, tanks, housings, bypass's, valves, and in/out heads, shall be free of any defects in material and workmanship throughout the lifespan of the system under normal application, service and use.

Limited Warranty for a period of 10- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that the following Covered items- retention tanks and mineral tanks (14" or larger) shall be free of any defects in material and workmanship for a period of 10-years under normal application, service and use.

Limited Warranty for a period of 5- years

To the end user (customer), SpringWell Water ("SpringWell") warrants that its solid-state electronic heads shall be free of any defects in material and workmanship for a period of 5-years under normal application, service and use.

LIMITATIONS AND RESPONSIBILITIES

The obligation of SpringWell to the customer:

Subject to these warranties the cost of labor covered for the replacement or repair of Covered Items. This includes the replacement of Cover Items such as filter cartridges, elements or lamps.

To the Customer:

Prior to return or repair, it is binding on the Customer to obtain from SpringWell Water a return goods authorization number. The option to return the Covered Items freight prepaid is reserved to SpringWell.

Return of Covered Items:

Following repair or replacement, Covered Items under these warranties shall be returned to the initial point of shipment by prepaid standard freight.
Should the Customer prefer to use the Expedited freight options, they'll be expected to bear the expenses.

Warranty:

  1. Warranties will not cover for defects or damage arising from:
    1. Improper handling, physical damage, modifications, misapplication, negligence, and abuse.
    2. Accident or defects caused by acts of God, such as fire or freezing.
    3. Failure to adhere to the instruction of the manufacturer during transportation, installation, and use.
  2. Improper maintenance such as failure to replace filters or media at the appropriate time will be judged as "neglect". So also, the installation of any system on water conditions beyond the recommended specification for that particular system will render the warranty void and non-binding.
  3. Only a registered owner is entitled to warranties under the condition the owner owns/lives in the home where the system was installed initially. Warranty will be considered nulled if the system is removed from the location it was installed initially.
  4. Warranty begins on the date the product is delivered to the customer.
  5. This warranty qualifies and represents all other warranties to the customer, whether expressed or implied. This warranty disclaims without limitation implied warranties of merchantability or fitness for a particular purpose or treatment of certain water conditions.
  6. SpringWell's liability as contained in this warranties shall not exceed the product's cost.
  7. SpringWell will not be held liable for any loss, incidental or consequential damages. Including damages or expenses of any kind such as loss of use resulting from installation, use, inability to use the Covered Items, or any water treatment system the Covered Items are incorporated into.
  8. The laws of the state of Florida govern these warranties and it may change without notice at any point in time.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier's tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as "undeliverable." That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won't be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you're free to return the product if you're not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

Shipping Policy

Free Shipping

We aim to ship orders within 24 hours, but due to Covid19 the shipment may delayed up to 4 days. All orders $29.00 and over receive free shipping.  If you order on the weekend, please note that we do not work every weekend, therefore expect your order to be shipped out from SpringWell Water the next business day! 🙂

Billing Information

Your credit card will be billed as SpringWell Water.

Shipping: Tracking your products

You will receive a tracking ID via your preferred e-mail for every order. Unfortunately, in rare cases, as is the case during a tracking-data base update by the carrier or due to the complexity of a carrier’s tracking system it is possible that tracking information will become unavailable. If this happens, we kindly advise that you allow for up to 48-hours for our data base to update; meanwhile always feel free to contact customer service for more information regarding your order.

Undeliverable Packages

Sometimes we do have packages returned as “undeliverable.” That said, we offer full refund minus shipping cost (in cases where delivery failed due to address error not the fault of SpringWell Water) for all undeliverable packages returned to us.
We do not re-ship undelivered packages. However, if you are still interested in items returned undelivered, kindly place a new order on our online store. However, contact us if any of these occurs: 1). You suspect your package won’t be delivered as addressed; 2). You are yet to receive a notice confirming its return; or 3). Its weeks past the estimated delivery date and you are yet to get a refund.

Refused Shipments

SpringWell Water, will at its own volition choose to charge a customer return shipping charges if an item is refused upon delivery at no fault of ours. For items refused before delivery, SpringWell will not be held liable for the shipping cost. SpringWell reserves the right to charge 25% restock plus freight/shipping charges for all refused packages.

Damage and/or Lost Shipment

For claims of damaged or lost items (Small Package), return must be made within 10- days of delivery. As for freight shipment, it is the responsibility of the customer to inspect and report any damage/ loss to the freight driver right away. For purpose of filing claims, we may request photos of damage from you. Please, due to the meticulous process involved, investigations may take up to 5 or 14 business days for loss and damage claims.

Policy on cancellation

You reserve the right to cancel any order before the shipping process commences. Note that orders that have commenced the shipping process cannot be cancelled by you or our customer support team. However, you are allowed to return the item for a refund. Contact our customer service via phone (not email) to initiate a cancellation of your order.


Return Policy

General Return Policy

We accept, within six (6) months the return of all SpringWell brand items in their original condition for a full refund. However, shipping charges are not refundable- return shipping charges will be borne by the customer and SpringWell has the right to charge a 25% restock fee for all returned items.

For Water Test kits, you hold the right to return the item unused within 30 days.

Lastly, the following charges on taxes, brokerage, shipping, and customs as well as border crossing charges on shipments are not refundable.

Satisfaction Guarantee

We invite you to try these products for six (6) months; subsequently you’re free to return the product if you’re not satisfied for a full, 100% refund minus a 25% restocking fee. However, return shipping cost is the responsibility of the customer. Taxes, brokerage, customs and border crossing fees on international shipments are not refundable; Note: water conditions must be in line with manufacturer specs.

Product Exchange

Contact customer support if you received a faulty item and wish to replace it for the same type of item. You will receive a prepaid return label from customer support to finalize the return process. A new shipment will be sent to you once we confirm the return of the faulty item.

If you are interested in another product and would like to exchange an item for it, please return the original item per our return policy then go ahead to place a new order for the product you desire. Please note that you can place a new order immediately without waiting for us to receive the original item.

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